Need help? We're here.
Questions about your account, your community, or anything technical — our team is ready.
How to reach us
- Email: soporte@sivarapp.sv
- WhatsApp: +503 2104 5499
- Phone (SV): +503 2104 5330
- Phone (US): +1 (239) 579-3477
- In the app: Settings → Send Feedback for technical issues or feature suggestions. You can also send a screenshot to our technicians by shaking your phone. The FAQ is under Settings → Help & FAQ.
- Hours: 24 hours a day, every day (24/7).
Reporting fraud
Something feels off? Report it from the app or call +503 2104 5330 and press 1 for Fraud Emergencies, available 24/7. Never share your PIN, password, or verification codes with anyone — not even with Sivar staff.
Digital identity issues
If you're having trouble with the official login or identity verification, go to the official government portal with your DUI: http://login.gob.sv/
Get in touch
Send us a message
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